IT Services

We pride ourselves on providing businesses with best-in-class IT support services to help them increase their efficiency and productivity and significantly enhance their IT service levels.

Our highly trained and qualified team of IT experts work as an extension to your existing in-house IT team to provide 24x7x365 support for your IT applications, tools, and infrastructure that ensure continuity and resiliency in your business operations.

We partner with a wide array of businesses with unique needs and different budget levels to help them minimize their overall business costs and stay ahead of the competition curve.

Our IT experts take time to address your unique business challenges and utilize leading industry tools, knowledge, and technologies to craft an IT plan that helps you get the most out of your existing IT equipment and maximize its efficiency and performance.

All our IT support services and procedures comply with international standards and best practices for IT management.

Contact us today to find out how Service Square can help your business!

IT Support Services

We provide a broad range of IT services and solutions including;

Datacenter Management

We provide a full suite of end-to-end datacenter management solutions to address the diverse enterprise needs that ensure uninterrupted delivery of datacenter operations to the end-users and prevent vulnerabilities that may pose a threat to your business.

We utilize the most comprehensive automation solutions to monitor and administer the data centers integrated with robust IT tools and processes.

Our common datacenter management services include;

• Compute, storage, and network hardware deployment and administration
• Linux & Windows server installation, configuration, and troubleshooting
• Virtualization using VMware and Microsoft Hyper-V
• Monitoring of all running services using Nagios

Help Desk Support

Our help desk support services are designed to ensure that all your critical IT systems and applications are up and running 24x7 and your employees work effectively and efficiently at all times.

Our service desk support team resolves any issues in a quick and precise manner to minimize any potential adverse impact on your business.

We offer a complete range of help desk services, including but not limited to;

•  Device driver and application Installation and troubleshooting
• OS and hardware troubleshooting and upgrades
• Antivirus installation, configuration, and administration
• Audio and video conferencing support

Backup & Restore

We offer data backup and disaster recovery services to help you create a safe environment for your critical business information.

Our experts monitor and validate your backups 24x7x365 so that you are able to get rolling again as quickly as possible in case of an attack or accident that causes a major data loss. We make sure that all your back-up data remains optimally protected in various mediums.

Our backup services include;

• Scheduled backup of business data
• Bare-metal backup of critical servers
• Regularly scheduled backup testing

Network Operation Centers

We offer outsourced Network Operations Center as a service for various businesses.

Our IT infrastructure monitoring and management solutions are designed to meet the specific needs of different technology environments and address issues before they happen and cause expensive downtime.

Some of the common items covered under our NOC services include;

• Datacenters and colocation
• Software-defined networks
• Network design and architecture for digital transformation
• Network monitoring solution
• Network routing and switching
• Mobility and wireless